PROGRAM

VA Claim Preparation & Support Services

You don't have to sort through the VA process alone. Your VetLink team helps you work through preparation, make sense of the paperwork, and understand what comes next. Start with a free conversation about the help you need.

VetLink Claims Specialist reviewing a veteran's VA claim file

SOMEONE IN YOUR CORNER

A real human, ready when you call.

The VetLink program comes with a dedicated Claims Team — Claims Specialists, customer service, and support staff who know your file and answer when you reach out. Your program support comes from real people. We explain how to reach your team and how support works before you get started.

Direct line to our Claims Team — not a call center
Plain-language guidance at every step
Calm, prepared guidance before C&P exams
Honest answers, even when they're hard to hear

Individual results are determined by the VA.

WHICH ONE IS FOR YOU

Find your situation. Start there.

Claim Readiness Review

Talk through your file with a Claims Specialist who explains the questions and preparation steps with you, rather than leaving you with an unexplained checklist.

THIS IS FOR YOU IF

You want a second set of eyes — fast
You're not sure your file is actually ready
You want someone to explain the next steps with you

First-Time Filing

Start with a team beside you. We help you understand your records, prepare your statements, and work through the process from the beginning.

THIS IS FOR YOU IF

You've never filed a VA disability claim before
You're unsure which conditions to include
You want support from the beginning

Rating Increase Support

If a service-connected condition has worsened, we talk through what has changed, help you work through the documentation, and explain the increase process.

THIS IS FOR YOU IF

A service-connected condition has gotten worse
Your current rating no longer reflects daily life
You're unsure whether to file for an increase

Denied Claim Review

Walk through your decision letter with someone who explains it in plain language and helps you understand the next steps.

THIS IS FOR YOU IF

Your claim was denied or partially granted
The decision letter is confusing or doesn't add up
You want to know if it's worth pursuing further

C&P Exam Preparation

We explain what to expect at your C&P exam and talk through preparation questions so you feel more comfortable describing your experiences honestly.

THIS IS FOR YOU IF

You have a Compensation & Pension exam scheduled
You're nervous about what the examiner will ask
You want to walk in calm, organized, and ready

Decision Letter Review

Walk through your decision letter with someone who explains it in plain language and helps you understand the next steps.

THIS IS FOR YOU IF

You received a decision letter you can't decode
You want a second set of eyes before you respond
You need to understand what your options are

Evidence Organization

A team member works through the organization process with you, helping you make sense of scattered records and the information they contain.

THIS IS FOR YOU IF

Your records are scattered across providers and years
You're not sure what evidence actually matters
You want a clean, organized file before you file

Personal Statement Guidance

We help you prepare your personal statement by talking through your experiences and helping you express them clearly and accurately.

THIS IS FOR YOU IF

You've struggled to put your experience into words
You want help putting your service experiences into words
You want a statement that's specific, not generic

Buddy Letter Guidance

We explain the buddy statement process and help your supporters understand how to describe what they personally observed.

THIS IS FOR YOU IF

You have battle buddies willing to write statements
They don't know what to include — or leave out
You want their observations to be clear and accurate

Supplemental Claim Preparation

After a denial or partial decision, you still have a team to turn to. We explain the supplemental claim process and talk through preparation questions with you.

THIS IS FOR YOU IF

You have new and relevant evidence to submit
You're filing a supplemental claim
You want help understanding what a supplemental claim involves

Understanding Conditions and Service Connection

Have questions about how conditions may relate to your service? We talk through service connection and secondary conditions in plain language, with time for your questions.

THIS IS FOR YOU IF

You have questions about service connection or secondary conditions
You want help thinking through secondary conditions
You want a structured conversation, not a checklist

Individual results are determined by the VA.

Not sure where you fit?

A free review helps you understand which part of the program makes sense for your situation.

Book Free Claim Review Take the Free Assessment