VA Claim Preparation: Frequently Asked Questions

Your purchase covers VetLink's educational courses and materials. Live support is included at no additional charge within your program. Before you enroll, we explain the total price of your selected payment option, what support is included, and the refund conditions. We never take a percentage of your back pay or monthly compensation.

Yes. Payment options are available for VetLink's courses and materials, with live support included within the program. We explain the total cost of each available option before you enroll. Financing is subject to approval; terms and availability vary.

A member of our Claims Team reaches out within one business day to schedule your call.

Yes. You have a dedicated team to talk to and work through preparation with. We help you make sense of records, prepare your statements, and understand what comes next. When you have questions, you have us.

You'll have a dedicated Claims Team. We explain who to contact and how to reach us, so you know where to turn when questions come up. You have real people to talk to and work through preparation with.

No. VetLink is independent and not affiliated with the U.S. Department of Veterans Affairs.

No. VetLink is not a law firm and does not provide legal or medical advice. We help you prepare and organize.

No. No legitimate company can guarantee a rating, a specific percentage, or that you'll be approved. All VA benefit decisions are made by the U.S. Department of Veterans Affairs. Be cautious of anyone who promises otherwise.

No. The VA determines its decision timeline. Our team explains the process and supports you within your program, but we cannot guarantee or accelerate a VA decision. Individual results are determined by the VA.

We work alongside you to organize records, prepare clear personal statements, understand buddy statements, and talk through decision letters. We explain the steps as we go and make time for your questions. You have a team beside you through preparation.

Yes. We help you prepare your statement by talking through your experiences and helping you describe them clearly and accurately. The facts come from you, and you review the statement to make sure it reflects your experience.

We help you work through preparation and understand the submission steps, so you know what to expect. You review and submit your claim to the VA. VetLink does not file claims on your behalf or represent you before the VA.

A dedicated Claims Team of real people. The chat assistant on this site is automated and provides general educational information only; for personal guidance, contact the Claims Team.

VA decision times vary. We explain what to expect and the support available through your program while the VA follows its process. Individual results are determined by the VA.

Yes. We help you understand what to expect, organize evidence, and walk in prepared.

Denied doesn't mean alone. We walk through your decision letter with you, explain what it says, and help you understand what comes next.

We explain the price, included support, and refund conditions before you enroll. The purchase covers VetLink's courses and materials, with claim support included at no additional charge within your program. Refund consideration requires completion of the course, workbook, and preparation resources, along with the other conditions in our terms. Your team can talk through those requirements with you.

Third-party lending partners. VetLink is not a lender. Terms and availability vary; financing is subject to approval.

Your information is used to provide our program and materials and is never sold. See our Privacy Policy for full details.